Privacy Policy
Welcome to Kiwooli.com! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from Kiwooli.com.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
1.1 Personal Information
We collect personal details when you:
- Create an account on our website.
- Place an order.
- Subscribe to our newsletter
- Contact customer support
- Participate in promotions or surveys
This information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment gateways)
1.2 Non-Personal Information
We may collect non-personal data automatically when you visit our website, such as:
- IP address
- Browser type and version
- Device information
- Pages you visit and how you interact with our website
This helps us improve your shopping experience and website functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, promotions, and updates
- To improve our website, products, and customer service
- To personalize your shopping experience
- To prevent fraudulent transactions and ensure website security
- To comply with legal obligations
3. Who Do We Share Your Data With?
We value your privacy and do not sell or rent your personal information. However, we may share it with trusted third parties for the following purposes:
- Payment Processors: Securely process payments.
- Shipping Partners: Deliver your orders efficiently
- Marketing Services: Send promotional offers (only if you opt-in)
- Legal Compliance: If required by law or to protect our rights
All third-party partners are required to protect your data and use it only for the agreed-upon services.
4. Where Do We Store Your Data?
Your data is securely stored on our servers and with trusted third-party service providers. Depending on your location, your data may be transferred and stored outside your country, including in the European Economic Area (EEA), the United States, or other jurisdictions that may have different data protection laws. We ensure that all data transfers comply with applicable regulations and safeguard your information.
5. How Do We Keep Your Data Secure?
We implement industry-standard security measures to protect your personal information, including:
- SSL encryption to secure data transmission
- Secure payment processing through trusted third-party providers
- Restricted access controls to prevent unauthorized access
- Regular security updates and monitoring to detect and prevent threats
Despite our efforts, no online transaction is completely secure. We encourage you to use strong passwords and protect your account details.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These help us:
- Remember your preferences
- Improve website performance
- Provide personalized recommendations
You can manage cookie settings in your browser, but disabling cookies may affect certain website functions.
7. Your Rights and Choices
As a customer, you have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing emails by clicking “Unsubscribe”
- Request a copy of the data we store about you
To exercise these rights, please contact us at privacy@kiwooli.com.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications.
9. Contact Us
If you have any questions about our Privacy Policy, please reach out to us:
📧 Email: privacy@kiwooli.com
💬 Live Chat: Available on our website 24/7
By using Kiwooli.com, you agree to this Privacy Policy. Thank you for trusting us with your information!